skycreosocial.com

Return policy

At SkycreoSocial Corp. ("SkycreoSocial," "we," "our," or "us"), we are committed to delivering high-quality social media marketing services. As our services are customized and tailored to each client's specific needs, our return policy differs from traditional product return policies. Below is our policy regarding cancellations, refunds, and revisions.

1. Service Delivery

SkycreoSocial provides personalized social media marketing services including strategy development, content creation, and campaign management. Once services are rendered or projects are completed as per the agreed-upon scope, they are considered delivered.

2. Refunds

Due to the customized nature of our services, we generally do not offer refunds. However, exceptions may be made under the following circumstances:

- Project Cancellation: If a project is canceled by the client before significant work has commenced, a partial refund may be issued. This will be subject to any non-refundable deposits or costs already incurred.
- Non-Delivery: In the rare event that SkycreoSocial fails to deliver the agreed-upon services, a full or partial refund may be considered, depending on the specific circumstances.

3. Revisions

We aim to ensure client satisfaction with our services. The number of revisions or adjustments included in a project will be outlined in the contract or service agreement.

- Minor Revisions: Small changes or adjustments that fall within the original project scope are typically included at no extra charge.
- Major Revisions: Significant changes or additions beyond the original scope may incur additional charges. These will be communicated and agreed upon before any extra work is undertaken.

4. Satisfaction Guarantee

While refunds are limited, we are dedicated to providing excellent service and ensuring that our clients are satisfied with the final deliverables. We encourage open communication throughout the project to address any concerns and make necessary adjustments.

5. Dispute Resolution

In the event of a dispute regarding our services, we are committed to resolving it through constructive discussions. If an agreement cannot be reached, further steps such as mediation may be considered to resolve the issue.

6. Contact Information

For any questions or concerns regarding this Return Policy or our services, please contact us:

Address: 39 S La Salle St, Chicago, IL 60603
Phone: +1 312-540-9066
Email: [email protected]
Website: http://skycreosocial.com

Thank you for choosing SkycreoSocial Corp. We are here to support you and ensure that your social media marketing needs are met with the highest level of service. 

CONTACTS

Get In Touch

SkycreoSocial

Social Media Marketing Agency

CONTACTS